Vodacom took my 2gig while I was charging and no social media on my side.

Ok so please make sense for to me, I had 2700GB at 17:00pm, at 18:43pm I have 700MB what the.... kindly note that I had my phone charging during this time while watching the voice. Now I have no instagram , no WhatsApp and when I call vodacom they tell me about getting mobile data management app, spoke to mamothabo from vodacom who tells me they cant tract but can see that it's gone. This is ridiculous, we going through a pandemic we saving to survive and now this is daytime ******* I need my data back as I need it for work. I will attach a picture to show just what happened. FYI I had my internet closed and I didnt watch any online videos incase they will try come at me with that ****. Am so annoyed I need my data back ASAP please.