1 reviews | Active since Dec 2014
Vodacom took 5gig from me in less than 24 hours
VODACOM IS TAKING OUR DATA AGAIN. Normally i get 3gb on my account. By Friday i got notified that in running low on data (which normally only happens around the 23rd). But gave them the benefit of the doubt and added a 5gb on my account again at exactly 09September 22:25 pm.
So now when I checked my balances its 0!!!!!
It just took all my airtime (which was around R170) because i ran out of Data???
Best is BEFORE I started using my 5gb, i reset my data usage calculator on my phone and switched off all unnecessary applications, according to that I actually used less than 500megs, so where is my DATA!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Lucinda
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian
Dear Lucinda
Thank you for your patience.
I've responded to you via SMS with feedback.
Please accept our apologies for any inconvenience caused.
You may review your rating on the Hellopeter website.
Regards,
Lucian