1 reviews | Active since Apr 2017

08 Apr 2017, 09:29

Vodacom too is Junk.... zero service

<p>Everday wake up to having had my phones, three of them softlocked. you are advised by sms during the early hours of the morning. Sure that really helps when you are fast asleep. Everday the incompetant team at Vodacom switches your phone back on and tells you that your credit limit is to be increased has been esculated to that department. Had a contract with Vodacom since they started, never missed a payment and as for being Red VIP biggest disappointment as no no service. Then this month debited with data bundle purchases they were not made. 9Gigs all within hours of each other nvermind days! </p> <p>I see from HelloPeter that there are the same complaints for exactly the same thing and yet they do not resolve these issues.</p> <p> </p> <p>Just get it fixed or we move our entire companies mobiles to another carrier, Vodacom will be the loser as collectively will not receive the R40k that we pay every month!</p> <p> </p> <p> </p>

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Replies (2)
Vodacom
Vodacom's reply08 Apr 2017, 09:40
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update08 Apr 2017, 09:48
Reviewer Update

Yeah right.....but will they actually resolve the issues.