VODACOM TOO INCOMPETANT TO DEAL WITH CUSTOMERS

So, Vodacom , responds to my hello peter review, by getting someone named Mihali call me from their consumer website team on Friday 19 June 2020 , we come to an agreement telephonically he emails me , I email him several times in response to his email with no response! Someone called me on monday 22 June 2020 from vodacom complaints, and confirmed my contracts have been cancelled , but the point is ,I called to follow up as I do no trust Vodacom's word, the customer care line is non existent! I called a few no's no luck! Thereafter I called a vodacom store only for them to tell me the only way I will get helped is if I come into the store, are we not trying to social distance? how is this service so pathetic!!! I AM 8 MONTHS PREGNANT AND REFUSE TO RISK MY LIFE as vodacom is too *********** to do their job.Never been so hard to cancel anything ever!