KC
Karin C

1 reviews | Active since May 2010

09 Jun 2025, 08:26

VODACOM TOO EXPENSIVE AND NO CUSTOMER SERVICE REPLIES

Following up on my query today, first sent on the 8th of APRIL.

No response - their Fibre is absolutely too expensive and they don't bother to came back on a query in 2 MONTHS time.

Ridiculous people.

Why is service delivery in South Africa contagious....like what the....

Everybody is just having a chilled no care attitude towards their work even when they are in retail - it's like "I get a salary, why should I care"

0
Replies (1)
Vodacom
Vodacom's reply09 Jun 2025, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team