SN
Siebert N
1 reviews | Active since Nov 2018
22 Jul 2019, 11:27
Vodacom Too big for its shoes
After being falsely acused by Vodacom of not returning their goods and after proofing them wrong on it, I was contacted by Vodacom and assured by Vodacom that I would be contacted by one of their represented to discuss the issue at hand . it seems however this huge leading industry giant cares so little over their customers that they decided to ignore the fact that they blacklisted or handed me over to be blacklisted and instead decided if enough time passed that. Small customer like myself would simply let it go. However I pray everyday for the time to come where another entity will enter the market and that they too will feel the crunch like in the case with DSTV .
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Replies (2)Vodacom's replyOfficial
22 Jul 2019, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Jul 2019, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
01 Aug 2019, 12:28Dear Customer, As per discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply01 Aug 2019, 12:28
Official
Dear Customer, As per discussion, your query has now been resolved. Regards Consumer Website Team
