CC
Curtis C
1 reviews | Active since May 2019
26 Jul 2022, 08:31
Vodacom together with Vuma Ripping us off
Vodacom fibre together with Vuma is ripping us off. I had issues with my fibre line reported the matter but technicians took 7 days to fix my line, I requested downtime and they refuse.If there is anyone out there please do not use Vodacom fibre, there consultants are bad they never call back nor do they solve queries. When things get heated they provide you Vuma tel contact details that doesn't work,
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Vodacom's replyOfficial
26 Jul 2022, 09:52 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply26 Jul 2022, 09:52
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team