A
Angelo
1 reviews | Active since Mar 2024
05 Jan 2026, 13:02
Vodacom Tobi's Msp
Can't get into contact with them after debiting me for a service I have canceled. Everything gets sent to their very basic chat bot. The same chat bot that gives you the exact same options as your USSD input. Why would I be calling you if my problems could be solved through there? Try calling, gets directed to chat bot. Try emailing. Chatbot. Sms. Chatbot.
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Vodacom's replyOfficial
05 Jan 2026, 13:43Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Jan 2026, 13:43
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team