AL
Andre L
1 reviews | Active since Sept 2020
05 Nov 2021, 12:49
Vodacom TOBI is a phishing ****
Do not use the TOBI feature on vodacom contact us website. The TOBI app is a real-time chat app with a vodacom employee. You will be asked to verify your personal details on the chat line : your ID your ADDRESS your BANK ACCOUNT details etc... You are actually sharing your personal details on an UNSECURED website and your details are NOT ENCRYPTED and thus visible to ANYONE - including hackers. If you have been hacked or a victim of identity theft and you used TOBI app you may have been compromised.
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Vodacom's replyOfficial
05 Nov 2021, 14:06Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply05 Nov 2021, 14:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team