Vodacom to useless for words
Vodacom never ceases to amaze me how useless and inept they are. I wrote a review 05/01/2022, about international roaming being removed from my phone. Vodacom rep**** 11/01/2022 apologising, and from there reply, A REVERSAL ORDER WILL BE COMPLETED END OF JAN 2022. I was due to fly to England at the end of June 2022, so I decided to call the wife in England to see if I could make international calls, and what due you know it worked. Now shoot forward to 30/06/2022 I land at Heathrow, and I need to call Executive travel to come and pick me up. What do you know no F%#@:=G roaming on my phone, talk about P@##£&D off, stuck in Heathrow no phone or data facility on my phone. Luckily a kind gentleman let me use is phone. This as now being going on for four years we’re I try to get international roaming for while I’m overseas, and this is how long more than useless Vodacom as being stuffing up. I’m now stuck in England with no access to my business or personal bank accounts, because my phone is linked to those accounts for authorisation on payments. I PERSONALLY DON’T KNOW WHAT IS SO DIFFICULT OR IS IT BECAUSE IT’S AFRICA? The above post is from July 1st 2022, Vodacom rep**** and aske for my mobile number, which i sent to them, it is now gone mid-day 4th July, i still have no connectivity on my phone, i still can`t access my business accounts, and I`ve got a SARS payment due in two days, which if i miss i will end up being fined & having to pay penalties. I`ve had this same number with Vodacom since 1995, i don`t think it will be for much longer. VODACOM ARE JUST TO F%#K$£G USELESS FOR WORDS. STILL WAITING
