MM
Mariette M

1 reviews | Active since Jan 2024

01 Feb 2025, 17:53

Vodacom *********** to supply Wi-Fi/Internet during Loadshedding.

There we go again. Vodacom is *********** to supply us with necessary services during Loadshedding. Every time it is loadshedding, we do not have Wi-Fi/internet access. I've got everything in place (solar, borehole etc.) to be self-efficient and to make sure my business run smoothly, but Vodacom, which is much much bigger than my small business, cannot do that. Because of Vodacom's incompetence to secure Wi-Fi during loadshedding, I cannot reach my due dates. This reflects very bad on my business, and it is all due to Vodacom's incompetency.

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2025, 11:19
Official
  Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s . Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team