Vodacom to screen the service providers they use and not fop the customer off with *********** associates

Vodacom you are receiving only one star because you insist on using *********** courier services. I had two orders to be delivered by courier on the 25th. The first order was delivered by promised time and tracking, your usual courier service that always gives EXCELLENT service and I shall be writing them a complement too. The second order was meant to be delivered by SkyNet. I received a text from them as well telling me that my order was out on delivery. I tried tracking it, it had the same message that it was out on order. Then in the later afternoon I saw that there was some sort of code and no more delivery tracking. On seeing this I called the number provided on the text and explained to the agent the situation. We then confirmed the delivery address which was correct. The agent then proceeded to tell me that it must be an error and that delivery would still take place as they deliver until 7pm. Needless to say no delivery. This morning there was a text from Vodacom telling me to call to reschedule delivery. Which I did and was told either today or tomorrow, no explanation given. I also received a text from SkyNet stating that an agent would call to reschedule delivery. I then proceeded to call SkyNet and spoke to an agent and she said it would be delivered either today or tomorrow, no explanation given. I then decided to google hellopeter reviews and am shocked as so many experience the same bad service. I am shocked, as I cannot believe that Vodacom use this courier company, do they not check reviews and rating. So yes Vodacom although I have been receiving fairly good service from you and am happy with your service in general but I am unhappy that you do not continue your good service right through to the end. SkyNet has extremely bad reviews and you are happy to let your clients bare the brunt. If there were zero stars that is what you would have gotten today. Pull up your socks when using other companies that could reflect badly on you, as I feel that the buck does not stop for you at the door of the courier, but the buck stops for you once I have received my item ordered from you .Extremely disappointed