1 reviews | Active since Mar 2014
Vodacom to rich to provide solutions, rather just cancel without even trying!
WOW! Vodacom are making so much money, that they can just turn away customers. I signed up with them for a Fiber deal recently, the modem was then delivered to me, so then it's just a matter of getting connected. Vuma comes to my house to connect the line, and unfortunately there are 2 lines on the other sides of the T-junction streets I live on, just my luck. VUMA says that a pole needs to be setup on my side and the line brought over, then to my house, simple right.. Think again, call Vodacom to explain the scenario and all they say is that nothing can be done and they will cancel and come collect the modem. thank you Lihoe Kepani from Vodacom customer care for not being able to provide a solution, not even calling VUMA to find out what can be done.. Customer Care, haha, what a joke, they should change it to "customer WHATEVER" Can't wait for my other contract to expire so I can cancel that as well.
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Yes, the line has been installed after complains, thank you very much..
As I said Vodacom are too rich and don't even care, they will take your money, they will rob you, without even providing you with the service, it's not even been a month and I had to call the support desk so many times. I've been without internet access for the past three days and could even work and still being charged for the service. I wonder if Mr Shameel Joosub will even go even a 1 minute without having internet. WOW! this is amazing, great Job Vodaphony!
Yes, the line has been installed after complains, thank you very much..
As I said Vodacom are too rich and don't even care, they will take your money, they will rob you, without even providing you with the service, it's not even been a month and I had to call the support desk so many times. I've been without internet access for the past three days and could even work and still being charged for the service. I wonder if Mr Shameel Joosub will even go even a 1 minute without having internet. WOW! this is amazing, great Job Vodaphony!