Vodacom to restore my number
Good Day
Kindly assist, I ported my MTN number 078079**** to Vodacom last year April to Vodacom and this January it was not active as my second phone was damaged. Yesterday I called Vodacom call centre and I was informed it was deleted last year September and of which I was still using it. Please assist me as this contains a lot of my information as it was active on whatsapp and I was hacked last Saturday and I can no longer access it. Regards Kanyisa Bele ***
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Vodacom's replyOfficial
30 May 2024, 10:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 May 2024, 10:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team