Vodacom to reimburse all money debited from my account

I had vodacom account from 2018 to 2020.My account number is l*** - 2 .Unfortunately Vodacom continued to debit my account despite closing it.l queried several times for refund but no success until today.

On 10th May Wednesday l visited their branch at Festival Mall.The consultant couldn't allow me to see the manager but rather called complaint department to log my query. In June l visited vodacom head Office in Midrand and was helped by the manager but unforunately no one reimbursed despite sending all bank statements as per request. I later on complained to CEO of Midrand but still no one attended to my query till date.

Honestly speaking vodacom has very poor contract services and I wouldn't recommend anyone to do business with them. This is the second time l log a complaint on hellowpeter that Vodacom still debit my account. In 2021 Vodacom debited my account, thank you to hellowpeter to helped me recover my money.

Currently am outside the country nursing my mom after the loss of my father. I cant manage travelling to South Africa to sort out nuisance of Vodacom debit order tempered on my account.Therefore Vodacom has to recompense my travelling expenses and all debits tempered on my account.

I can be reached on ***