DB
DeBruin B
1 reviews | Active since Feb 2022
06 Dec 2023, 15:02
Vodacom ******** to cancel. BAD BAD SERVICE.
Extreme crab service from Vodacom. Very Quick to take money but took 6 months and 6 payments later with a lot of begging and swearwords to cancel this due to emigrating.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
07 Dec 2023, 08:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply07 Dec 2023, 08:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
DB
DeBruin B's updateReviewer Update
07 Dec 2023, 09:29Thank you for responding, although I do note that it is the standard response that everyone of your 94000 1 star reviews get.
Lets see if you can stick to that promise of calling back, It will be a first though but if it does happen by 0.0002% chance, I will surely give you the credit on this forum.
Until then.....
Lets see if you can stick to that promise of calling back, It will be a first though but if it does happen by 0.0002% chance, I will surely give you the credit on this forum.
Until then.....
DB
DeBruin B's update07 Dec 2023, 09:29
Reviewer Update
Thank you for responding, although I do note that it is the standard response that everyone of your 94000 1 star reviews get.
Lets see if you can stick to that promise of calling back, It will be a first though but if it does happen by 0.0002% chance, I will surely give you the credit on this forum.
Until then.....
Lets see if you can stick to that promise of calling back, It will be a first though but if it does happen by 0.0002% chance, I will surely give you the credit on this forum.
Until then.....
DB
DeBruin B's updateReviewer Update
07 Dec 2023, 09:33As with regards to above response , please listen to your records before you respond. I do not really expect anything to happen from this, but as for an idea on a marketing campaign, may try something in line with "easy cancellation proces" and fix your process for it not to take 6 months .
DB
DeBruin B's update07 Dec 2023, 09:33
Reviewer Update
As with regards to above response , please listen to your records before you respond. I do not really expect anything to happen from this, but as for an idea on a marketing campaign, may try something in line with "easy cancellation proces" and fix your process for it not to take 6 months .