TH
Tasneem H

1 reviews | Active since May 2012

01 Feb 2019, 22:16

Vodacom ticket is non existant

I would really like to express my disappointment with regard to vodacom's latest offer 'just for you ticket. As we all know the price of data is ridiculously expensive so I opted to but the vodacom video ticket for R8 for 1GB for the day, I've done this thrice now but when streaming videos on YouTube Vodacom deducts my airtime or Mbs from my everyday data whilst the ticket bundle remains on 1GB. I appreciate the new offer but what's the point of it doesnt work???? And the old just for you packages are terrible. For SA no1 network your promotions are a let down.

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Replies (1)
Vodacom
Vodacom's reply02 Feb 2019, 11:15
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team