TM
Thapelo M
1 reviews | Active since Jul 2020
14 Apr 2021, 09:57
Vodacom ****s
My Vodacom contract expired last year in November, i called Vodacom numerous times to cancel the contract however they continued to debit my account till now. Why are these ****s taking my money?
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Replies (2)
Vodacom's replyOfficial
14 Apr 2021, 10:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Apr 2021, 10:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
TM
Thapelo M's updateReviewer Update
21 Apr 2021, 09:377 days later and Vodacom has still not contacted me to sort out their mess but they continue to debit my account for a contract I canceled.
TM
Thapelo M's update21 Apr 2021, 09:37
Reviewer Update
7 days later and Vodacom has still not contacted me to sort out their mess but they continue to debit my account for a contract I canceled.