Vodacom Three Rivers Vereeniging - De*****ing the elderly.

Vodacom Three rivers Vereeninging has the worst, ************* and unreliable staff, they steel from elderly people and make them wait for months on end and no one assists them. My parents have lost over R16000 within 2 months from Vodacom, they keep making promises to pay their money back as the deduction was incorrect, due to someone from Vodacom making an upgrade on their names without consent. Excuse after excuse and still no one is assisting them, the money deducted was for them for Food, petrol and basics in the house, and no one feels a thing for them. Vodacom Three rivers Vereeniging, shame on you!!!. Taking money is easy but paying an incorrect deduction back due to your fault apparently never happens, you promised them 3 working days, it has been more than two months, but still no assistance.