sS
sashandrasender S

1 reviews | Active since Sept 2016

23 Sept 2016, 05:52

Vodacom threatens me with a debt collector yet...

<p>They have not supp**** me with a detailed invoice and cannot locate it cause my number has been ported over! How can one pay if their is no transparency? What am i paying for? or charged for?</p> <p>Vodacom needs to adhere to</p> <p>· The right to a fair and honest dealing</p> <p>· The right to disclosure of information</p> <p>They are acting *******ly and dishonest and no one at Vodacom can help me with this matter</p> <p> </p>

0
Replies (1)
Vodacom
Vodacom's reply23 Sept 2016, 07:08
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team