MD
Mark D

1 reviews | Active since Nov 2018

27 Nov 2018, 07:20

Vodacom thives

The worst! My airtime got literally stollen and they realise that it was but, they refuse to return it.

MobiZone according to Vodacom, stole my airtime in December last year and only today again they took all my airtime.

If you use common logic, that is a clear indication that Vodacom is being hacked or they are *****ing our hard earned cash. Who should pay now, us?

They have subotaged my business already today!

0
Replies (2)
Vodacom
Vodacom's reply27 Nov 2018, 08:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards, Vodacom Consumer Website Team  

Best regards,

Vodacom
Vodacom's reply27 Nov 2018, 08:27
Official
Dear Mark, 
 Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  As per discussion, query has now been Resolved.  Regards Ashwin Abdurahman  Consumer Website Team(SA)    

Best regards,