hK
herman K

1 reviews | Active since Oct 2009

06 Jun 2023, 11:05

Vodacom.. This is no...

Vodacom.. This is now my last attempt to get a resonce If i dont...please feel free to take me to court....i have enough proof that i tried to get my acc sorted So..igot a statement with a arrears amount..R300 odd rand...i paid the full outstanding amount.... The last3 months got a statement showing R0 balance tobe paid...why..i dont know.. So i wanted to upgrade my data sim...was told my acc is with legal..itried calling them...was transferd from 1 incompentent ..person to another..i gave up and ended the call..i thencomplained on messanger..and was given the legal dep email..where i mailed my query to...have up to date not recieved any feedback ..its been almost a month.. If u want take me to court..go for it..i have all my proof and emails

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Replies (1)
Vodacom
Vodacom's reply06 Jun 2023, 11:45
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team