Vodacom third parties upgrades without permission or approval.

I noticed I have two numbers on my account that I'm paying for that was upgraded without my permission by a third party called Elite Mobile.

I went to a Vodacom shop to cancel it and a request a refund, the store clerk did not assist in any way, in fact they asked me to use my phone to call the support centre?

I have been calling and asking for a month long now and all I get is they will request the calls and bunch of excuses.

I'm not fighting this fight, I will simply just get ICASA and legal involved, that simple.

I suggest anyone else that's wants a contract to move away from these ******* like I'm about to.