DB
Derek B
1 reviews | Active since Jul 2015
02 Apr 2022, 11:55
Vodacom thinks they're done with me. NOT A CHANCE!!
Dear Vodacom Customer. Your service ticket with reference number EC-1E4T-2CGG21 has been closed. Thank you Vodacom. No Vodacom it is not closed. I want my number back with all my contacts on the sim card. NO consultant has spoken to me or offered any service!
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Replies (2)
Vodacom's replyOfficial
03 Apr 2022, 09:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Apr 2022, 09:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DB
Derek B's updateReviewer Update
04 Apr 2022, 12:09This is ridiculous! Firstly the plandemic affected my business, then I was unable to return to SA due to "Omnicron", when flights were cancelled. My business numbers are on this sim card and I need them urgently! When were these T's & C's introduced Vodacom? I need a specific date so that I can take this matter up with ICASA. Urgent response required
DB
Derek B's update04 Apr 2022, 12:09
Reviewer Update
This is ridiculous! Firstly the plandemic affected my business, then I was unable to return to SA due to "Omnicron", when flights were cancelled. My business numbers are on this sim card and I need them urgently! When were these T's & C's introduced Vodacom? I need a specific date so that I can take this matter up with ICASA. Urgent response required