JF
Jeannine F

1 reviews | Active since Oct 2022

03 Oct 2022, 09:13

VODACOM THINKS THEY ARE ABOVE THE LAW

PLEASE READ IN 2020 THE COMPANY THAT HAD THIS CONTRACT WENT INTO LIQUIDATION - I INFORMED VODACOM VERBALLY AND IN WRITING IN THE BEGINNING OF 2021 - I PROVIDED SUBSTANTIATING DOCS VODACOM OBVIOUSLY NOT UNDERSTANDING WRITTEN AND VERBAL ENGLISH CARRIED ON CHARGING FOR THE SERVICE ... THERE WAS NO SERVICE VODACOM THEN STILL CONTINUED BILLING .... BECAUSE THEY THINK THEY ARE ABOVE THE LAW SINCE THEN I HAVE ONLY USED THIS PHONE IN WIFI ZONES WHERE IS THIS ACTUAL ACCOUNT I AM BEING BLACK MAILED INTO PAYING - EVEN IF I DID WANT TO PAY IT ... WHERE IS IT ? WAS IT SENT VIA CARRIER ***EON ? I EMAIL ALL THE EMAIL ADDRESSES PROVIDED EVERY DAY - BUT THEY DON'T READ EITHER AND ISMAHIL MAKGETE THINKS IT STILL OK TO ********* ME TO PAY OTHERS ACCOUNTS ALL I WANT TO DO IS RETAIN THIS NUMBER , BECOME A NORMAL SUBSCRIBER IN MY OWN RIGHTS JEANNINE FRONEMAN

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Replies (1)
Vodacom
Vodacom's reply03 Oct 2022, 10:13
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team