1 reviews | Active since Oct 2012
Vodacom think they own your service
<p>After a Vodacom employee suspended my cell service for no reason other than I suspect to assist a person who hacked my bank account, Vodacom refuses to share the information with me on who blocked my phone.</p> <p>i pay them for a service which their staff blocked without reason and then they refuse to share the information so I can lay a ***** case. Who do Vodacom think they are if I pay for a service I am entitled to know who accessed my service and blocked it to allow someone to commit banking *****, but Vodacom refuse to supply the information</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per telephonic discussion,feedback provided.
As per telephonic discussion,feedback provided.
