Vodacom Thieving - ***** from Pensioners

Vodacom, you are ******* who ***** from pensioners. You ******* my mom into taking a data contract that she cannot even use because her phone is not compatibale. You told her that it is because she has been a customer for almost 30 years that you want to 'reward' her and she felt so valued. Reward her? By *****ing her money yes, that is how you reward her. You have been *****ing her money since January. Telephone calls where you commit to cancel it were not executed, emails go unanswered. You should be closed down and penalised with a HUGE fine because you breach every customer protection rule and FAIS Act clause that exists. There is no easy and convenient way to communicate with you, you do not attend to emails. It is impossible to speak to anybody competent. Your consultants are not good on their word. Wow, pensioners, customers - STAY AWAY FROM VODACOM. They are ******* and make it absolutely IMPOSSIBLE for you to communicate with them. This is now the last resort before the FAIS Ombud, Consumer Buro and social media. You give us no choice.