1 reviews | Active since Jun 2017

13 Feb 2018, 09:24

VODACOM ******* - SWITCHING TO CELL C

Horrified that I've spent over R800 in the past month on data with Vodacom. I have wifi at work from 7am - 6pm and basically don't use my phone other than a brief look in the evenings. I chose prepaid so that I can monitor my usage however this is complete day light *******. I'm tired of their consultants calling me and literally stating that im over paying for data and trying to sell me a LTE. Their service is useless, I hate it and I will be switching to cell c on Saturday. And if its the last thing I do I'll make sure everyone that's willing to listen will know about how they ***** from their loyal customers. I was sitting at work on wifi and I got a message to say I'm out of data doesn't make sense as my data was off??? ******* SERVICE PROVIDER>>>

0
Replies (1)
Vodacom
Vodacom's reply13 Feb 2018, 09:52
Official

Good day

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.??

Regards,

Vodacom Consumer Website Team