NG
Nomhle G

1 reviews | Active since Jan 2017

10 Jan 2017, 09:45

Vodacom ******* From Consumers

<p>Vodacom consistently does not send me a notification message indicating that my bundle is depleted and then depletes R500 of airtime on out of bundle rates. This is the third month this has happened!</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jan 2017, 10:36
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Jan 2017, 12:11
Official

Kindly note the reported instance has been reviewed and addressed

Please refer to our correspondence communicated,

Warmest regards

Elroy