PE
Piers E
1 reviews | Active since Jun 2012
28 Aug 2021, 13:09
Vodacom *******
Vodacom *******!!!! So our Fibre contract that cost R1000 a month ended a year ago but the price for the same service for the last year is R599. Not a word from Vodacom to adjust the price. It’s now nearly 2 months of calling to try and renew the contract and pay the lower price but they won’t do it because it means half the money. *******!!!!!!
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Replies (4)
Vodacom's replyOfficial
28 Aug 2021, 15:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Aug 2021, 15:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
PE
Piers E's updateReviewer Update
02 Sept 2021, 17:15Still no contact from the useless thieving Vodacom Fibre department, this is their modus so that they can ***** another R500 from us bringing the ****** amount to R6000. People don’t get Vodacom Fibre!!!!
PE
Piers E's update02 Sept 2021, 17:15
Reviewer Update
Still no contact from the useless thieving Vodacom Fibre department, this is their modus so that they can ***** another R500 from us bringing the ****** amount to R6000. People don’t get Vodacom Fibre!!!!
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Piers E's updateReviewer Update
07 Sept 2021, 17:55Still nothing from thieving Vodacom another month goes buy and they ***** another R500. Time to cancel.
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Piers E's update07 Sept 2021, 17:55
Reviewer Update
Still nothing from thieving Vodacom another month goes buy and they ***** another R500. Time to cancel.
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Piers E's updateReviewer Update
08 Sept 2021, 08:44It’s amazing that Vodacom have to force me to cancel my Fibre service because they don’t have the ability to renew my contract to the new lower rate. What a joke!!!!
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Piers E's update08 Sept 2021, 08:44
Reviewer Update
It’s amazing that Vodacom have to force me to cancel my Fibre service because they don’t have the ability to renew my contract to the new lower rate. What a joke!!!!