Vodacom *******!

I have complained already on Hello Peter months ago and STILL my issue is not resolved. I moved house a year ago and gave notice on my fibre account as my new house does not have fibre coverage and a year later, despite my many calls, emails, Hello Peter complaints and even submitting affidavits the call center asked for I am still being billed for a Fibre service that I am not receiving, In effect this means that Vodacom has ****** over R 10k from me - if roles were reversed I have no doubt legal action would have been instituted against me so here is the bottom line. Vodacom, you have until Wednesday 8 December to refund me the money you have ****** from me or I will be forced to implement legal action to recoup it with costs.