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Sean S

1 reviews | Active since Feb 2016

30 Nov 2022, 09:30

Vodacom *******

I cannot believe that Vodacom will just approve a quotation sent without approval from the person paying. This is theft and i am really annoyed with Vodacom because of this. I have been a good customer to you for years and a stupid sales rep plays this game. I was called by a rep from Vodacom asking if i would like to receive a QUOTATION to upgrade my fibre line to a certain speed. Some promotion you fools are selling. I agreed to the QUOTATION and was sent a mail with a quote about 3 weeks later. On the quote i needed to approve this quotation which i never ever did. You fools went 2 weeks later and approved this quotation and now i receive mails to say my installation date is on its way. *** are you people doing? I have the quotation still but you guys are clever as you dont put the sales reps name on the quotation and this is how people fall victim to your ********* business module. Its disgusting that you clowns think this is fine. Every person who probably works for Vodacom is ********* i am sure. I phoned to cancel this installation which i never approved. But i really think i am going to Cancel my entire fibre line now as i cant do this with you low lifes. Please can someone explain how this is allowed????? Disgusting man. Even the lady i spoke to who gave me the reference number FR*** said to me that the sales people do this to get the sales. Are you people out of you minds?

I want to cancel with you lot. I wont support *********.

Retards.

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Replies (1)
Vodacom
Vodacom's reply30 Nov 2022, 09:50
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team