Vodacom ******* and *****.

My 74 year old mother has three data lines which she wanted to cancel. All these lines contracts had expired. She was paying nearly two and a half thousand rand pm. She first contacted Vodacom on 29/01/2021 and tried to cancel. Spoke to Thandie, Noble and Carol during a day of being shunted from pillar to post. Recieved a promise that all was cancelled. No such luck. The debit order still kept on. Tried again on 23/02/2021. Spoke to Amber. Promised all was sorted out and that she would get back to us in a few minutes. Once again empty promises. Tried again on 2021/02/24 at 16:20, spoke to Mathabile. She was unsympathetic to the issue and said that the process must finalise itself. It is now 2021/03/15 and the next debit order notification has been recieved from Absa. Vodacom, you are a bunch of ******* and *****. I would never ever suggest you to anyone. I am in the process of getting help from the ombudsman.