AM
Ashley M

1 reviews | Active since Sept 2009

03 Sept 2020, 10:08

Vodacom *******

This is just to make people aware of Vodacoms latest **** for contract customers. They have introduced a last in first out policy when it comes to voice minutes. Meaning, your new minutes allocation will be used first when making calls and your carryover minutes will be used last. This will ensure that we lose unused minutes at the end of every month. Really disgusting from Vodacom.

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Replies (1)
Vodacom
Vodacom's reply03 Sept 2020, 11:00
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team