LO
Lee O
1 reviews | Active since May 2020
29 Sept 2020, 07:51
Vodacom: *******
Vodacom is *****ing my airtime. I've been trying to sort this issue out for the past two months. I'm trying to use my data to buy airtime and every time it says I don't have enough for 1 GB when I do. This is just so my airtime can be ****** again. ...and not to mention the support...they don't do anything on their side but you must restart your phone everytime. And send screenshot and and and. Shew...the pathetic service is sad. I'm really disappointed that their service is so poor.
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Vodacom's replyOfficial
29 Sept 2020, 11:06 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2020, 11:06
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team