YV
Yusuf V

1 reviews | Active since Aug 2017

03 Aug 2017, 10:52

VODACOM *******

<p>VODACOM ALL OF A SUDDED DEDUCTING MORE THAN THE AMOUNT AGREED AND CLAIMING I DID A SELECTION ON MY PHONE TO INCREASE MY MONTHLY AMOUNT. AND THEY REFUSE TO REFUND.</p>

0
Replies (4)
Vodacom
Vodacom's reply03 Aug 2017, 10:58
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

YV
Yusuf V's update03 Aug 2017, 11:40
Reviewer Update

Please note that you can e-mail me

YV
Yusuf V's update04 Aug 2017, 14:10
Reviewer Update

supplier resolved the issue efficiently and fairly

Vodacom
Vodacom's reply04 Aug 2017, 15:41
Official

Dear Yusuf,

Your matter has been resolved.

Have a great weekend.

Regards,

Cassandra