Vodacom *******

Vodacom is a bunch of ***********, lazy, *******. After logging calls after calls regarding an overcharge on contract amounts, nobody will take onus and call me back to resolve. I keep getting told that the matter has been escalated and passed from one department to another, and still nothing. Your service levels have gone from bad to worse. Even worse yet is the level of incompetence at senior levels, which unfortunately is what the rest of staff follow. No supercisors on duty during lockdown because they are not always on line when they work from home!!!??? WHAT a life of luxury when you're robbing people so that you can pay for people to not work when they should be working.....I am still waiting for my call back !!!