1 reviews | Active since Apr 2016
Vodacom *******
<p>I have had a Vodacom contract since May last year. The last few months I have seen an increase on my Vodacom bill... I downloaded the bill and saw that "content services" was being charged... By Vodacom... I phoned them on the 04/07/2017. At that stage they had already ****** almost R1500.00 from my account... I was informed by the Vodacom employee that this often happens and he gave me contact details for Waspa. I was informed that he will unsubscribe from the services(which I did receive SMS's that I was unsubscribed)... I sent an email to waspa and they are still following up... I am still waiting for my money... I am not sure why the **** I should contact them, as I never gave permission for any of the services... Vodacom has *******ly debited my account... Imagine how I felt when I checked my bill this month... Over R600 charged again for ******* "Content Services"... I demand that Vodacom pay back my money, which is now over R2100... I am at the stage where I feel like cancelling my contract and opening a ******** case against Vodacom... I never Subscribed for any services, and they have just been *****ing my money!!! </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Wade,
Feedback has been provided.
Regards,
Cassandra
Best regards,
Dear Wade,
Feedback has been provided.
Regards,
Cassandra
Best regards,
