RB
Rika B
1 reviews | Active since Aug 2014
11 Dec 2021, 14:24
Vodacom *******
A while ago I was contacted by Vodacom to o which I was informed they made a mistake and a trainnee assist me with the downgrade of my contact. After half and hour on the phone I was informed that they have to cancel the contract and I must go back to the previous contract then in Dec I can change the contract. But Vodacom once again **** I placed me on another contract. I just want Vodacom out of my life.
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Replies (3)
Vodacom's replyOfficial
12 Dec 2021, 17:56 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Dec 2021, 17:56
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Rika B's updateReviewer Update
02 Jan 2022, 17:16I was contacted by but incorrect information was given to me. I will keep on reversing my debit order until Vodacom correct my account and stop lying and *****ing from clients
RB
Rika B's update02 Jan 2022, 17:16
Reviewer Update
I was contacted by but incorrect information was given to me. I will keep on reversing my debit order until Vodacom correct my account and stop lying and *****ing from clients
RB
Rika B's updateReviewer Update
11 Jan 2022, 08:09Still awaiting Vodacom to fix my contract will keep on reversing my debit order until my account is corrected.
RB
Rika B's update11 Jan 2022, 08:09
Reviewer Update
Still awaiting Vodacom to fix my contract will keep on reversing my debit order until my account is corrected.