1 reviews | Active since Feb 2017
Vodacom *******
<p>So. I have been a loyal Vodacom customer since 1995 .. with the same number (and over the years more numbers for the kids, family, etc).</p> <p>My recent upgrade in November, however, has changed my settings to NEVER receive airtime from Vodacom... not even if I buy extra airtime in the month via the sms *111# function... I get the confirmation sms, yes, but it disappears before I can even use it.</p> <p>My contract specifies that I get airtime, data and my stipulated number of sms's per month... but the airtime never comes?!</p> <p>I checked again, first thing on this fine First of February morning, and ... no surprises..... once again my airtime did not come through.</p> <p>And this, after I posted a scathing review on Hello Peter in December with the exact same complaint. </p> <p> </p> <p>I am done.</p> <p>As soon as I can wriggle myself loose from this useless contract, I will be shopping elsewhere.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
As per telephonic discussion,feedback provided.
Best regards,
As per telephonic discussion,feedback provided.
Best regards,
