L
Leon
1 reviews | Active since Jun 2021
10 Oct 2022, 12:29
Vodacom *******
Vodacom is guiity of theft / ***** they have invoiced me with almost R 330 for insurance i never requested, after numerous calls they sent me a mail to say it is cancelled and my next account will be credited with that amount , so they first ***** my money then they want to pay it back, if they continue to deduct that amount from my account i am going to lay a charge of ***** or theft.
Helpful (0)
Replies (4)0
Replies (4)L
Leon's updateReviewer Update
10 Oct 2022, 12:38It seems that this is their way of making extra revenue without any agreement if the customer does not query it they will receive the funds, if the customer queries it they say,
On no it,s a system error we will refund you , that is so dishonest , i have been with vodacom since the inception of cellphone services , as far back as 1994, only to find that they care nothing about their customers , if they can rip you off they will do so!!!!
On no it,s a system error we will refund you , that is so dishonest , i have been with vodacom since the inception of cellphone services , as far back as 1994, only to find that they care nothing about their customers , if they can rip you off they will do so!!!!
L
Leon's update10 Oct 2022, 12:38
Reviewer Update
It seems that this is their way of making extra revenue without any agreement if the customer does not query it they will receive the funds, if the customer queries it they say,
On no it,s a system error we will refund you , that is so dishonest , i have been with vodacom since the inception of cellphone services , as far back as 1994, only to find that they care nothing about their customers , if they can rip you off they will do so!!!!
On no it,s a system error we will refund you , that is so dishonest , i have been with vodacom since the inception of cellphone services , as far back as 1994, only to find that they care nothing about their customers , if they can rip you off they will do so!!!!
Vodacom's replyOfficial
10 Oct 2022, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Oct 2022, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
L
Leon's updateReviewer Update
10 Oct 2022, 14:05It seems to me Vodacom is not taking rhos matter seriously, if that unauthorised amount goes off my account by the end of this month that is *****/ theft, as a lawyer i am of the intention to lay ********
Charges and i will also make this public by approaching the press to warn customers as it seems to be practice to deduct unauthorised insurance amounts
Charges and i will also make this public by approaching the press to warn customers as it seems to be practice to deduct unauthorised insurance amounts
L
Leon's update10 Oct 2022, 14:05
Reviewer Update
It seems to me Vodacom is not taking rhos matter seriously, if that unauthorised amount goes off my account by the end of this month that is *****/ theft, as a lawyer i am of the intention to lay ********
Charges and i will also make this public by approaching the press to warn customers as it seems to be practice to deduct unauthorised insurance amounts
Charges and i will also make this public by approaching the press to warn customers as it seems to be practice to deduct unauthorised insurance amounts
L
Leon's updateReviewer Update
10 Oct 2022, 16:52Thank you for your reply, do not for one minute think that i will not execute my threat, if so you are mistaken, if those amounts are deducted from my account by the end of the month i will do as i said, i have already talked to the media, we are all waiting to see what Vodacom is going to do
L
Leon's update10 Oct 2022, 16:52
Reviewer Update
Thank you for your reply, do not for one minute think that i will not execute my threat, if so you are mistaken, if those amounts are deducted from my account by the end of the month i will do as i said, i have already talked to the media, we are all waiting to see what Vodacom is going to do