1 reviews | Active since Sept 2016
Vodacom *******
<p>Despite numerous calls over a three month period to the vodacom call centre (111) i am yet to resolve this matter. I had an autopoage contract from +/- Dec 12 and extended the contract once (therefore in total 48 months). I requested an early termination quote as my contract expires in Dec 2016, but reflecting that i have 8 months left to pay for my device and 2 months for my contact. No one is able to tell me why, and refers me to an Autopage call centre that does not exist. No one is wanting to take accountability for this and i cannot expect to fork out money for a device that should be paid up in Dec 2016,</p> <p> </p> <p>I am at a stage where i will close both my primary and secondary contracts immediately and move to a competitor. The number in question is ********** 408</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
