Hellopeter
Share Your Experience
WB
Wade B

1 reviews | Active since Apr 2016

06 Aug 2020, 13:54

Vodacom *******

VODACOM up to their thieving ways again... I requsted them to cancel all my contracts in December last year... (2 were about to expire and 1 was expiring shortly after that period) I have now been handed over to their attorneys and blacklisted by these *******!!! Not once have they contacted me... I instructed their legal person to send me the voice recording of our conversation when I cancelled my contract... ****all to date!!! They try and ***** money from loyal customers that is not owed!!! These ******* should be jailed!!! Not the first time that they have ****** money from me!!! Previously they were charging me for "services" that I never requested... I never got the full amount owed returned to me, but eventually settled just to put the problem behind me! Beware of these corporate *******!!!

0
Replies (2)
Vodacom
Vodacom's reply06 Aug 2020, 14:03
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
WB
Wade B's update05 Jan 2022, 12:21
Reviewer Update
And sill nothing has been sorted... Tried to open a new contract yesterday and was informed that I have been handed over to legal because of my account... Heard nothing back from Vodacom with regards to the recordings of the call I made to cancel all contracts... Amazing how they record all phone calls but can't submit them when they are in the wrong!!! Corporate bullies!!! something needs to be done!!!