1 reviews | Active since Feb 2018
I cancelled my contract one of my contracts in may, the following month when they had to debit my account with the amount my last payment they didn't, they then debited me twice and since I was not aware that they debited me I called of which they then said it was their fault for incorrectly debiting ne and re-invoiced me. They took their time getting back to me to tell me what they would be doing with the amount they had debited so I went and tole the bank to reverse that amount I ended up paying R1130 for a new contreact that I had taken uo right after plus the reversed debit amount because they changed my account to cash without notifying me and because they decided to add penalties. If anything I want these people to be stopped because apparently they do this all the time. They are ****** ******* playing in our bank accounts.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Tilly
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
Hi Tilly
As discussed, feedback has been provided to you and this matter is now resolved.
Have a pleasant day further!
Regards,
Vodacom Consumer Website Team
Best regards,
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