GB
Glenn B

1 reviews | Active since Oct 2017

19 Jun 2018, 13:25

VODACOM *******.

Good day anyone using a Voda om account BEWARE. Please be aware that Voda om add certain Subscriptions to your account without your knowledge to basically ***** from you without you knowing it. I bought 60 minutes of airtime that ended up lasting me 35 minutes only to find small amounts of R5. 50 to R7. 50 being deducted from my account constantly. Then there is Voda om ENTERTAINMENT SERVICES which I have no idea about that cot me on an average R1000 a month for the past 4 months. This is common theft and I'd advise anyone wanting to use these ****** to stay away. VODA OM IS THE BIGGEST RIPOFF ON THE PLANET.

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Replies (2)
Vodacom
Vodacom's reply19 Jun 2018, 13:30
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Jun 2018, 11:26
Official

Good Day

Kindly note that we have mailed you further feedback.

Regards

Dominic