1 reviews | Active since May 2013
VODACOM!
<p>My fibre line does not run at the speed that I am being charged for and Vodacom is unable to resolve the problem, and also ignoring my request to allow me to move my line despite me not having any contract. (on month to month) I have been asking for my Vodacom fibre line to be released to the holding pool for over a month now so that I can move the line to another service provider. When requesting Vodacom to release my line so that I can move over to another provider, I get told to send an email in order to get the ball rolling. Nobody ever replies to this, and Vodacom keep billing me for a 100meg line that only runs at 10megs. I am being held hostage, as I cant move to another provider, Vodacom cant provide the proper line speed, and the money keeps being ****** from me as I have requested them to allow me to move on. VODACOM = *******!</p>
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
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Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Best regards,
