GR
Gary R

1 reviews | Active since Apr 2018

05 Apr 2018, 14:11

VODACOM *******

How does Vodacom justify a 27% price increase from the 1 st of may on their smart plus contracts??? I have four contracts with them and have been with them for over 20 years. I am absolutely astounded that they can just do this , a price increase of 10% would have been acceptable, but 27% over 4 contracts equates to an extra R400.00 a month. THIS WILL BE THE LAST CONTRACT I TAKE OUT WITH THESE *******!!!!!!!!!!!!!!!!!!!!!!!! Anybody thinking of signing up with them , rather use another service provider.

0
Replies (2)
Vodacom
Vodacom's reply05 Apr 2018, 14:37
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply11 Apr 2018, 12:22
Official

Dear Customer,

As per our telephonic interaction we have advised accordingly on this matter.

Regards,

Wardah

Best regards,