1 reviews | Active since Nov 2017
Vodacom *******
When i went to bed i had -+ R80.00 airtime in my phone the next day when i checked my balance i was left with R1.40 so tell me did a ghost ***** my airtime overnight??i called your useless call centre on friday the 10th november and spoke to a guy named Sechaba who said that he will escalate the matter and i will receive an sms shortly with a reference number and will be contacted in 24hours...till this day i havent received any sms or call..so i dont need any of your stupid explanations all i need is my airtime back
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
We regret taking note of your experience. I could not reach you when I called; we have updated your account.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,
Good day
We regret taking note of your experience. I could not reach you when I called; we have updated your account.
We apologise for any inconvenience caused.
Regards
Moddy
Best regards,