GN
Gerrit N
1 reviews | Active since Jan 2020
23 Nov 2022, 15:47
Vodacom *******
Cancelled my contract in july after two years. Vodacom kept billing me for 5 months after that. When I phoned again the lady supprisingly said that they didn't cancel the contract. Took me two weeks to get someone at Vodacom to send me a proof of cancellation. Two weeks after the proof now I am getting emails with account in arrears. Please God my Vodacom fall. Pathetic.
Helpful (0)
Replies (1)0
Replies (1)
Vodacom's replyOfficial
24 Nov 2022, 07:36 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply24 Nov 2022, 07:36
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team