EB
Eric B
1 reviews | Active since Apr 2015
29 Sept 2019, 12:29
Vodacom *******
Got a data contract and needed some extra data. Did buy on app, paid but no data received. Went to vodacom shop. First they think everybody is stupid, the are not helpful at all and not interested. And tell me to phone customer service, and I am deaf. So paid, no data, not helpful
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
29 Sept 2019, 13:51Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Sept 2019, 13:51
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
EB
Eric B's updateReviewer Update
29 Sept 2019, 15:07Thank you, you are the first one that gives me a normal answer without bull.
EB
Eric B's update29 Sept 2019, 15:07
Reviewer Update
Thank you, you are the first one that gives me a normal answer without bull.
Vodacom's replyOfficial
04 Oct 2019, 15:25Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Vodacom's reply04 Oct 2019, 15:25
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team